User FAQ
TODO: Answer these common questions. Some sample answers are
provided for you. Add new questions and new sections to fit the
needs of your users.
TIP: This FAQ is for end users, you may want to write FAQ's for
other types of stakeholders such as potential customers, open source
contributors, members of a developers' network, or administrators.
Download and Install
- How can I obtain PRODUCTNAME?
- You may download
PRODUCTNAME.
- You may place an order
for PRODUCTNAME.
- What do I need to use PRODUCTNAME?
- System requirements are described in the release notes.
- System requirements are a Intel-compatible PC with a processor
speed of at least XXX MHz, XXX MB of RAM. XXX MB of free disk space,
and one of the following operating systems: Windows 98/2000/XP, Mac
OSX, Linux.
- How do I install PRODUCTNAME?
- Installation instructions are available on-line.
- How do I upgrade from an older version of PRODUCTNAME?
- Installation instructions are available on-line.
Getting Started
- What is TECHNICAL-TERM?
- It means XXXXX. For additional technical terms, see the glossary.
- What is GUI-ELEMENT?
- It is a XXXXX. It is used for YYYYY.
- How do I do COMMON-TASK?
- You should understand that XXX. Once you are ready, you can:
- Step one
- Step two
- Step three
SECTION NAME
- QUESTION?
- ANSWER.
- QUESTION?
- ANSWER.
- QUESTION?
- ANSWER.
- QUESTION?
- ANSWER.
Troubleshooting
- I see an error message "ERROR-MESSAGE". What's wrong?
- ANSWER.
- I can't do COMMON-TASK. What's wrong?
- ANSWER.