Pilot Study
To perform preliminary verification of framework
Structured interviews with three multimedia development organizations
Results suggest the type of project almost entirely determined development environment and workload
Results of pilot study were combined with components of GQM framework to develop Postal Survey
Focus to determine factors which influence development effort
50% of respondents used no formal methodology
None of the traditional software metrics used - experience from previous projects used
Project tracking performed at very high level - immature project management
Staff experience and project size given importance